About US
Welcome to PetBay247, proudly operated by Campbellfield Holdings Pty Ltd, a distinguished leader in the global retail and wholesale markets headquartered in Australia. An Australian-owned company (ACN 641 494 439, ABN 30 641 494 439), Campbellfield Holdings is renowned for its commitment to excellence, innovation, and customer satisfaction across a wide range of industries and product categories.
Our Brand Family
Under the Campbellfield Holdings umbrella, we manage several trusted and fast-growing brands, including PetBay247, QuikCatch, Bargain & Deals Express, Refurbly, and NestComfort. Each brand is designed to meet specific customer needs, from premium technology and refurbished goods to home essentials and now, with PetBay247, a dedicated focus on pet nutrition and wellbeing.
Our store Bargain & Deals Express features a diverse range of categories including tech products, gadgets, health and beauty, and pet supplies, ensuring that customers have access to everything they need in one convenient place.
About PetBay247
PetBay247 is your trusted destination for high-quality pet food and accessories, offering leading brands at competitive prices. We are passionate about supporting the health, happiness, and longevity of pets by providing nutritionally balanced food, trusted treats, and essential care products, all sourced from reputable suppliers who share our commitment to animal wellbeing.
Our mission is simple: to make it easier for Australian pet owners to access premium pet products quickly, affordably, and conveniently, all in one trusted online store.
Import Authorisation and Compliance
PetBay247, through Campbellfield Holdings Pty Ltd, holds valid authorisation under the Department of Agriculture, Fisheries and Forestry (DAFF), operating in accordance with Import Permit No. 0010213190 issued under Section 179(1) of the Biosecurity Act 2015.
Our permitted imports include dry or semi-moist pet food, treats, and pet food ingredients sourced from verified overseas manufacturers.
All imported goods are subject to:
• Mandatory heat treatment (minimum 85°C for at least 2 hours)
• Government veterinary certification and manufacturer declaration
• Ionising irradiation treatment to 50 kGy at a DAFF-approved facility prior to release
• Compliance with the Department of Agriculture’s packaging, handling, and inspection requirements
These strict biosecurity and processing conditions ensure that all pet food products meet Australian health and safety standards before being made available to customers.
Our Operations
Campbellfield Holdings Pty Ltd operates across Australia, New Zealand, and the United States, managing multiple brands tailored to each region’s market needs. This international presence allows us to deliver consistent quality, value, and customer service while expanding our reach to a broader global audience.
Our Commitment to Quality
Quality is at the heart of everything we do. Each product we offer, whether a premium pet food, grooming accessory, or tech product from our other brands, is carefully inspected and managed through our established quality assurance systems. We aim to exceed customer expectations every time.
Customer-Centric Focus
At PetBay247, we believe in providing exceptional value, transparency, and care. Our easy-to-navigate online platform, responsive customer service, and fast delivery options make shopping for your pets effortless and reliable. Your pets are family, and we treat them that way.
Looking Ahead
As we continue to grow, Campbellfield Holdings Pty Ltd and PetBay247 remain dedicated to innovation, sustainability, and customer satisfaction. We are expanding our product range, building strong supplier partnerships, and exploring new opportunities to enhance pet health and happiness across Australia and beyond.
We invite you to explore our range and experience the difference with PetBay247, where quality, care, and compliance come together for you and your pets.